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Answers for suppliers and buyers on the price4parts marketplace, fees, trust, and how things work.

For suppliers

Getting started & benefits

What is price4parts for suppliers?

price4parts is a digital platform through which you can specifically present your company to users and make your manufacturing capacities visible.

You position yourself where concrete industrial procurement needs arise - without building your own sales structure or incurring broad scatter losses.

What are the benefits for me as a supplier?
  • Better utilization of your machine capacities
  • Increase the likelihood of filling unused capacity with additional projects
  • Access to potential new business contacts
  • Position your company where buyers are actively searching for manufacturing partners
  • Visibility beyond regional markets
  • Present your company - depending on the package - nationally or internationally
  • Targeted reach without scatter losses
  • Your services are displayed in the context of specific procurement needs on price4parts.com
  • More efficient than traditional sales and marketing measures - compared to field sales, trade fairs, or search engine advertising, you reach relevant target groups with less effort
  • Predictable investment in visibility - you invest specifically in your market presence and only pay additionally for successful projects

Important to know: price4parts provides the platform and visibility. There is no entitlement to inquiries, orders, or revenue.

Which companies is price4parts suitable for?

price4parts is aimed at industrial manufacturers and suppliers who want to utilize their production capacities and develop new business contacts.

Typical industries include:

  • Mechanical and plant engineering
  • Automotive
  • Aerospace
  • Medical technology
  • Electrical engineering and electronics
  • Energy and environmental technology

Business model & visibility

How do I receive potential inquiries?

As a supplier, you are made visible on the platform for suitable projects - based on the services, processes, and capacities you have provided.

Buyers can:

  • Post projects to which you can respond
  • Specifically search for suitable suppliers and contact you directly

Important to know: The platform provides visibility and access to potential projects. There is no entitlement to specific inquiries or orders.

How do I become visible to buyers?

Your visibility depends, among other things, on:

A well-maintained profile increases your chances of being considered for relevant projects.

  • Your booked package
  • Your listed manufacturing processes
  • Your delivery regions
  • The quality and completeness of your profile
Can I become visible internationally?

Yes. Depending on the booked package, you can present your company nationally or internationally and expand your market access in a targeted way.

Costs & models

What does it cost to use the platform as a supplier?

Current prices and models can be found in the fee schedule and price overview. Additional features and visibility options can be added as needed.

When do fees apply?
  • Monthly fees for visibility and use of the platform
  • Additional transaction fees for successfully completed projects
Is there a free trial?

No, there is currently no classic free trial.

Industrial procurement processes are often long-term and multi-stage. Short-term trial models would lead to suppliers using the platform without realistically benefiting from relevant projects.

The chosen model ensures:

  • High quality and commitment on the platform
  • Serious participation from suppliers
  • Sustainable business development instead of short-term use
What is the contract term and how do I cancel?

The contract is designed for continuous collaboration and has a term of 12 months, and is automatically extended by a further 12 months unless terminated in due time.

Please note that your profile will no longer be visible on the marketplace after the cancellation period has expired.

  • Cancellation can be carried out easily and conveniently directly in the backend
  • The notice periods defined in the contract apply

Orders & process

How do I submit offers?

You can respond to suitable project inquiries and submit offers directly via the platform.

Alternatively, buyers can contact you directly and invite you to submit an offer.

How does the awarding of contracts work?

With the acceptance of an offer, a binding contract is concluded between you and the buyer.

The collaboration is based on the project contract as well as the applicable platform terms.

price4parts is not a contracting party.

Payment & security

How does payment processing work?

Payment processing is handled via Stripe Connect.

price4parts has no access to payment flows and does not manage any funds.

When will I receive my payouts?

The payout is made within the timeframe specified by Stripe:

  • After confirmation by the buyer
  • Or automatically after the deadline expires without objection
What happens in case of objections or disputes?

Objections are resolved directly between buyer and supplier.

For payment-related matters, processing is handled by the respective payment service provider.

Ratings & reputation

How do ratings work?

Buyers can rate suppliers after completed projects. The rating is publicly visible.

How do ratings affect my visibility?

Ratings influence:

Reliable performance and adherence to delivery deadlines are therefore crucial.

  • Your perception by buyers
  • Your likelihood of being selected
  • Your future business opportunities

Rules & platform protection

Am I allowed to contact customers outside the platform?

Contacts and business relationships initiated via the platform must generally be handled through the platform.

In case of violations, price4parts reserves the right to take appropriate measures.

Does this also apply to follow-up orders?

Yes. Follow-up orders and long-term business relationships are also subject to this protection, provided they are based on a contact established via price4parts.

Setup & usage

How do I register as a supplier?

You create a user account with your company data and set up your profile.

Can I customize my profile?

Yes, you can edit and optimize your profile at any time.

A complete profile increases your visibility and your chances of relevant projects.

How is my data used?

Your data is used exclusively to provide the platform, for communication, and for facilitating projects. Further information can be found in the privacy policy.

Marketplace

Getting started & understanding

What is price4parts?

price4parts is the digital platform for industrial procurement - from request to secured payment.

You gain access to a global network of industrial manufacturers with available production capacities and manage your entire procurement process centrally in one place: from request and quotations to awarding contracts, payment processing, and shipment tracking.

What makes it special:

Why you save real money:

The advantage: You reduce your procurement costs, accelerate your processes, and work directly with the right manufacturing partners - manufacturers can turn free production capacities into real revenue. Everything on one central platform.

How does price4parts work?

price4parts digitizes the entire procurement process - from request to payment - in a few clear steps.

You have two options to find suitable manufacturing partners:

1. Publish a project (RFQ) - You submit a request for your component and receive suitable offers from manufacturers with the appropriate manufacturing processes. This allows you to benefit from competition and quickly receive multiple comparable options.

or

2. Select partners manually - You specifically choose suitable manufacturers from the network and start a request or collaboration directly. Ideal if you already have specific requirements or preferences.

The process continues as follows:

Your advantage: Maximum flexibility in supplier selection combined with a structured, transparent, and secure procurement process.

  • Compare offers - You compare prices, delivery times, processes, and suppliers transparently at a glance
  • Award the contract - You select the appropriate manufacturing partner and award the contract directly via the platform
  • Manage the project digitally - Communication, coordination, and status tracking take place centrally via price4parts
  • Secure payment - Payment is processed securely via Stripe Connect - payout to the supplier only after your approval
Who is price4parts suitable for?

price4parts is aimed at companies along the industrial value chain:

The platform is specifically designed for industrial applications and technical projects - from prototypes to small series and full-scale production.

Typical industries include:

This makes price4parts particularly suitable for companies that regularly procure or manufacture complex components and value efficiency, transparency, and reliable partners.

What advantages do I have as a buyer?
  • Fast access to manufacturers worldwide - Find suitable manufacturing partners without time-consuming research or lengthy supplier searches
  • Transparent and structured comparison of offers - Compare prices, delivery times, and processes at a glance and make informed decisions
  • Significantly reduced procurement time - Bundle requests, communication, and awarding into a digital process
  • Secure and transparent payment processing - Pay securely via Stripe Connect - payout only after the service has been delivered
What advantages do I have as a supplier?
  • Better utilization of your machine capacities
  • Increase the likelihood of filling free capacities through additional projects
  • Access to potential new business contacts
  • Position your company where buyers actively search for suitable manufacturing partners
  • Visibility beyond regional markets
  • Present your company - depending on your package - nationally or internationally and expand your market reach
  • Targeted reach without scatter losses
  • Your services become visible in the context of specific procurement needs
  • More efficient than traditional sales and marketing measures - compared to field sales, trade fairs, or search engine advertising, you reach relevant target groups with less scatter loss
  • Plannable investment in visibility - you invest specifically in your presence in the market and only pay additionally for successfully concluded projects

Important to know: price4parts provides the platform and visibility. There is no entitlement to inquiries, orders, or revenue.

Trust & security

How are payments secured?

All payments are processed via Stripe Connect - one of the world's leading payment providers.

price4parts provides only the technical platform and is not involved in the flow of funds.

Your advantage:

  • Payment is only released once the service has been provided
  • The payout to the supplier is made only after your confirmation or automatically after the deadline
  • Clear and transparent payment logic - the payment status is always traceable and tied to defined process steps
  • High security standards through Stripe - payment processing is handled via an established, internationally used infrastructure
  • Clear responsibilities in the payment process - payment processing is handled directly via Stripe. In case of payment-related issues, it is possible to contact the respective payment service provider

Important to know: price4parts is not a payment service provider and does not manage any funds. Payment processing is carried out exclusively via external providers such as Stripe.

Who is my contractual partner?

Your contractual partner is always the respective business partner (buyer or supplier).

price4parts provides only the technical platform and is not a contracting party.

What happens in case of problems or disputes?

In case of problems or disagreements, clarification generally takes place directly between buyer and supplier.

price4parts provides the technical platform but is not a contractual party to agreements between users. Responsibility for performance, quality, and delivery lies with the respective supplier.

Typical process in case of conflict:

Additional incentive for proper collaboration: Suppliers have a strong interest in high quality and reliable delivery, as their visibility and future business opportunities depend on their performance on the platform.

  • Direct clarification between the parties - In most cases, issues such as quality, scope of delivery, or specifications are resolved directly between buyer and supplier - for example through rework or individual agreements
  • Payment-related issues via Stripe - Payment processing takes place via Stripe Connect. In case of payment disputes (e.g., chargebacks), the dispute process is handled via Stripe and the respective payment service providers
  • Clear role distribution - price4parts does not intervene in the substantive evaluation of services but provides infrastructure for transparent processing
Are my data and drawings protected?

All technical data and project information are treated confidentially and are used exclusively for the execution of the respective project.

Your data is processed on European servers and is subject to applicable data protection regulations.

Additionally:

For particularly sensitive manufacturing data, we recommend concluding an individual non-disclosure agreement (NDA) directly with the respective supplier before exchange.

  • Technical drawings, CAD data, and project-specific information may not be used by the supplier for other purposes
  • Sharing with third parties is not permitted
Are suppliers verified?

Suppliers may be verified as part of platform usage, particularly via external payment and identity service providers such as Stripe Connect.

This verification serves to confirm identity and payment capability but does not constitute an assessment of technical capability, quality, or reliability.

For your decision, we additionally recommend:

  • Considering ratings and previous user experiences
  • Conducting your own checks or qualifications if necessary

Important to know: price4parts does not carry out comprehensive technical or qualitative verification of suppliers. The selection and evaluation of a business partner is the responsibility of the respective user.

Pricing & business model

What does usage cost?

There are no monthly costs for buyers.

Current prices and models can be found in our fee schedule and in the pricing overview on the platform.

In the event of a successful collaboration, a platform fee is charged. This is displayed transparently before completing an order.

The platform fee serves, among other things:

For suppliers, the fee schedule applies. Additional features and visibility can be booked depending on needs.

Your advantage: Full cost transparency and a clear connection between fees and actual business.

  • Provision of the technical infrastructure
  • Secure payment processing via Stripe Connect
  • Ensuring a fair and protected marketplace
  • Continuous development of the platform
Are there fees per order?

For buyers: Yes, but only in case of success. You only pay transaction fees if an order is actually concluded via the platform.

The platform fee serves, among other things:

For suppliers, the fee schedule applies. Additional features and visibility can be booked depending on needs.

  • Provision of the technical infrastructure
  • Secure payment processing via Stripe Connect
  • Ensuring a fair and protected marketplace
  • Continuous development of the platform
When do costs arise?
  • For buyers: no monthly fees; buyers only incur project-based fees. These are always displayed transparently during the payment process.
  • For suppliers: monthly fees only for suppliers (depending on model), plus transaction fees for successful projects
What is the contract duration, and is there a free trial?

No, there is currently no classic free trial.

price4parts is not a standard software tool but a specialized B2B marketplace for industrial procurement and manufacturing. The focus is on qualified visibility, structured processes, and sustainable business development.

A key factor is the nature of industrial procurement: procurement cycles are often multi-stage and extend over a longer period. Short-term test models would lead to suppliers using the platform without realistically having the opportunity to achieve relevant projects or business development.

To ensure high quality and commitment on the platform, we therefore rely on longer-term models. This contributes to:

For buyers, there are no monthly costs.

  • Building a professional and reliable marketplace
  • Attracting suppliers with serious interest and long-term perspective
  • Ensuring the quality of inquiries and contacts on the platform
  • Enabling targeted visibility instead of short-term, non-binding usage

Important to know: The platform is designed for sustainable business relationships - not for short-term testing. The current pricing overview and fee schedule are decisive.

Process & workflow

How do I submit a request?
  • Upload technical data and publish an RFQ, or
  • Contact a supplier directly
How do I receive offers?

Offers are submitted via your dashboard and can be compared by:

  • Price
  • Delivery time
  • Manufacturing process
  • Ratings
How do I select a supplier?

Based on:

  • Price
  • Delivery time
  • Capabilities
  • Ratings
  • Communication
How is the contract awarded?

By accepting an offer, a binding contract is concluded between buyer and supplier.

How does communication work?

Centralized via platform chat:

  • Fast
  • Transparent
  • Documented

Payment & processing

When is payment released?
  • After buyer approval, or
  • Automatically after 14 days
What happens in case of objections?
  • Payment is held
  • Clarification required
Who handles payments?

External providers (e.g., Stripe).

Collaboration & responsibility

Who is responsible for quality and delivery?

The supplier.

How long can defects be reported?
  • Usually within 14 days
  • Hidden defects: immediately after discovery
What happens in case of delays?

Handled directly between parties.

Rules & platform protection

Can I contact partners outside the platform?

No.

Does this apply to follow-up orders?

Yes.

International & compliance

Can I work internationally?

Yes.

Who is responsible for export control?

The business partners.

Account & technology

How do I register?

Create an account and set up your profile.

Can I edit my profile?

Yes, anytime.

How is my data used?
  • Account management
  • Communication
  • Project execution

Still have questions?

If you couldn't find the answer you were looking for, feel free to reach out to our support team.

Contact Support
price4parts

price4parts is a B2B marketplace for industrial manufacturing parts. Find suppliers by process, region, lead time, and availability

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